Senior AI Engineer (Clients) – Supernal
This role sits at the intersection of advanced software engineering, AI systems design, and real-world client delivery, where you will build production-grade AI employees deployed in live business environments. You will design and ship the core systems powering agentic workflows, conversational AI, and external integrations that enable intelligent automation at scale.
Accountabilities:
- Design, build, and maintain production-grade backend systems, including services, data models, and CRUD applications supporting AI-driven workflows
- Develop and integrate external APIs, webhooks, and third-party systems to enable secure and reliable AI agent actions
- Build and deploy conversational and agentic AI systems, including multi-turn dialogue management, state handling, and tool use orchestration
- Own end-to-end technical delivery for client implementations, from system architecture and planning through to production deployment
- Translate customer requirements and statements of work into clear technical designs, implementation plans, and execution roadmaps
- Make architectural decisions across system design, LLM orchestration, RAG pipelines, integrations, and workflow decomposition
- Debug complex production issues across distributed systems, AI agents, prompts, and external dependencies while ensuring system reliability
- Define and enforce engineering best practices, including testing strategies, error handling, observability, and maintainability standards
- Collaborate closely with delivery and product stakeholders to manage scope, timelines, and technical trade-offs
- Write and maintain automated tests (unit, integration, and end-to-end) to ensure system stability and production readiness