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Valtes Care B.V. updated the privacy policy and terms of use of Ikzorgin on 7 September 2026. Ikzorgin is the digital platform that the Assen-based company manages and offers to municipalities as a local entry point for informal carer support. The update follows an earlier revision of the Valtes app itself, which was updated on 25 August 2026.
Valtes Care B.V. was founded in January 2023 by Erjen Derks, former alderman and CEO, and John Beuving, CTO with more than twenty years of experience in AI and formal care. The company focuses on informal carers who can use the app and the municipal Ikzorgin platform to find personalised information, schemes and local assistance. Data is stored on servers in the Netherlands and complies with the GDPR.
The platform operates under the name ikzorgin[municipalityname].nl and serves as a recognisable digital service desk for each municipality. Informal carers can turn to it for information about local facilities, practical tips and schemes tailored to their situation. In addition to an informational function, the platform uses AI and sensor technology to personalise support.
Valtes works with municipalities and welfare organisations in, among others, Almere, Katwijk, Emmen, Assen and Lochem. According to the company, more than 70 percent of users were previously unknown to the municipality or welfare organisations in their area. This indicates that the platform is reaching a group that was difficult to reach through existing channels.
Valtes was included in the KVK Innovatie Top 100 in 2024, an annual selection of one hundred innovative Dutch companies. That same year the company won the public award of the Nationale Zorginnovatieprijs and received the SDG predicate, a quality mark for companies that contribute to the United Nations Sustainable Development Goals.
The team numbered around fourteen employees at the end of 2024, with expected growth to approximately twenty. The company received funding through, among others, Ik Ben Drents Ondernemer, a regional programme that supports starting entrepreneurs in Drenthe with external financing and subsidies. Specific investment amounts have not been disclosed publicly. For 2030, Valtes is targeting at least one million European users.
Updating a privacy policy and terms of use is a recurring obligation for a platform that processes personal data. The GDPR requires organisations to keep their documentation current, particularly when the operation of a service changes or when new processing activities are added. For a platform such as Ikzorgin, which works with data from vulnerable groups and collaborates with municipalities as data controllers or processors, up-to-date legal documentation is also relevant for the contractual relationships with those municipal partners.
The fact that Valtes updated both the app and the platform's legal documents within two weeks points to active maintenance of the service. Details about what substantive changes were made have not been disclosed publicly.
For other founders in the Dutch healthtech sector, Valtes demonstrates that digital care platforms collaborating with municipalities need to be well-organised not only technically but also legally and operationally. Municipalities are placing increasingly higher demands on data protection in digital service delivery, which raises the barrier to entry but can simultaneously serve as a differentiating factor for parties that have this in order.
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