Voyc

Voyc provides AI-powered conversation intelligence and compliance monitoring software designed for regulated companies, particularly within the financial services and insurance sectors. Their core product automatically monitors 100% of customer interactions, such as calls, to ensure consistency, care, and adherence to regulatory standards like Consumer Duty. The platform helps businesses reduce compliance risks, prevent complaints, and identify sales opportunities by flagging high-risk cases, regulatory breaches, and instances where vulnerable customers need additional support. Voyc aims to empower contact centers to manage every interaction efficiently and effectively, improving operational excellence and customer trust.