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Codex for Solutions Engineers: Making AI Tangible for Customers

OpenAI1 July 2026Watch on YouTube

Description

"As a solutions engineer, my job is to make customers believe our technology can take them where they want to go. Codex helps me turn raw, messy context - customer emails, industry signals, product information, and even Trustpilot reviews - into something they can react to. I can analyze what their customers are asking for, mock up their website, apply those changes, and package the demo with a voiceover walkthrough. It makes the value tangible in their world, not ours.” Stephanie Anani, Solutions Engineer, OpenAI

What you'll learn

  • Codex enables solutions engineers to make AI capabilities tangible for customers through concrete, real-world demonstrations
  • You can transform unstructured sources like customer emails and reviews into actionable insights and interactive mockups
  • By showing contextual analysis and live website modifications, you convince customers that AI can achieve their specific business goals

Frequently asked questions

How does a solutions engineer use Codex to convince customers?
By analyzing unstructured customer information, creating mockups of their website, and demonstrating changes live. This makes the value of AI visible in their own context, rather than in the vendor's context.
What sources can you analyze with Codex to gather customer insights?
Customer correspondence, emails, industry signals, product information, and reviews such as those on Trustpilot. Codex transforms this messy input into actionable insights.
What is the advantage of a voiceover walkthrough in the demo?
It adds context and explanation to the demonstration, allowing customers to understand and follow the value of the AI-driven changes.

Topics

codexai-applicationsenterprise-solutionscode-generation

In this video

OpenAIOpenAI

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