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Data + AI Executive Series: Fast 5 — Scaling Real-Time Ops with Databricks at Aer Lingus

Databricks16 June 2026Watch on YouTube

Part of series

Ep. 9 · 2026 Data Day

View the series

What you'll learn

  • Aer Lingus shifts significant IT spending toward data foundations as the basis for operational optimization and real-time decision-making in aviation.
  • Agentic AI is being piloted to automate complex tasks like business case development, with CFO agents that can perform analyses and stress-test outcomes.
  • Data literacy and cultural change driven from the top level (CEO) are essential for enabling employees across all levels to use data effectively.
  • Data quality and strong governance are prerequisites for successful AI implementation and reliable operational insights.
  • Aer Lingus's Operation Control Center uses real-time data across the network to manage flight delays and cancellations more effectively.

Frequently asked questions

How does Aer Lingus use agentic AI in its operations?
Aer Lingus experiments with agentic AI by deploying CFO agents that can automatically perform business case development and stress-test outcomes, automating complex tasks.
What is the role of data governance in Aer Lingus's AI strategy?
Data governance and data quality are the foundation for successful AI execution. Aer Lingus views solid data foundations as a prerequisite for reliable operational insights.
How does real-time data help Aer Lingus's Operation Control Center?
Real-time data from across the network enables the Operation Control Center to manage flight delays and cancellations more quickly and effectively, supporting immediate operational decisions.
Why is data literacy and CEO leadership important for Aer Lingus?
A top-down culture led by the CEO ensures that teams across all levels can use data effectively, which is essential for organization-wide digital transformation.

Topics

agentic aidata platformsenterprise aireal-time analyticscase study

Description from the channel

How does Ireland’s national airline navigate the complex, real-time demands of the aviation industry? In this “Data + AI Executive Series: Fast 5” episode, Dave O’Donovan, Chief Digital and Transformation Officer at Aer Lingus, shares how the airline is leveraging the Databricks Platform to modernize operations and decision-making. By shifting a significant portion of its IT spend toward data foundations, Aer Lingus has built a scalable, well-governed platform. O’Donovan explains how this strategy empowers their Operation Control Center to use real-time data from across the network to manage delays and cancellations more effectively. Key takeaways from this episode: - Agentic AI: How Aer Lingus is experimenting with "CFO agents" to automate and stress-test business case development. - Data Literacy: The importance of a top-down culture—led by the CEO—to ensure every team member can use data effectively. - Solid Foundations: Why focusing on data quality and governance is the prerequisite for powerful AI execution. About the Data + AI Executive Fast 5 series: Five questions. Five answers. Fast takeaways you can apply now — from data and AI executives. ✔️Try Databricks for free: https://dbricks.co/41ha0L7 ✔️ Hear more from our customers: https://www.databricks.com/customers ✔️ Read the Databricks blog: https://www.databricks.com/blog/category/company/customers ✔️ Learn more about Aer Lingus: aerlingus.com 👉 Get Social LinkedIn ► https://www.linkedin.com/company/databricks/ Instagram ► https://www.instagram.com/databricksinc/ Twitter ► https://twitter.com/databricks