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Set Up Your Account in 5 Steps | H2O.ai Managed Cloud

H2O.ai17 August 2026Watch on YouTube

Part of series

Ep. 11 · Enterprise H2ogpte Part

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What you'll learn

  • Learn how to activate your H2O.ai Managed Cloud account in 5 concrete steps, from invitation email through first login.
  • Multi-factor authentication is configured using a security question and an authenticator app for enhanced security.
  • H2O.ai Managed Cloud uses an external Okta account as the identity platform for accessing environments and the support portal.
  • Activation links expire after a limited time, so contact your administrator or support if your link has lapsed.

Frequently asked questions

How do I get access to H2O.ai Managed Cloud?
You can request access through h2o.ai/demo or a sales representative. If you are already a customer, your account representative or customer success manager provides access. Qualified opportunities may receive a time-bound sandbox.
What should I do if my activation link has expired?
Activation links expire after a limited time. Contact your administrator or email support@h2o.ai to receive a new activation link.
What steps are needed to set up multi-factor authentication?
You configure multi-factor authentication by answering a security question first, then setting up an authenticator app to add extra protection to your account.
What is Okta and why is it used for H2O.ai?
Okta is the external identity platform that H2O.ai uses. It provides customers and partners with centralized access to H2O.ai environments and the support portal.

Topics

h2o.aienterprise aiplatform setupmachine learning

Description from the channel

Follow the full activation path for H2O.ai Managed Cloud, from the invitation email through multi-factor authentication to your first login. Access to H2O.ai Managed Cloud runs through an External Okta account. This is the identity platform customers and partners use to reach H2O.ai environments and the support portal. Before you start, your H2O.ai contact is the entry point. If you are evaluating the platform, request access at h2o.ai/demo or through a sales representative, and qualified opportunities may receive a time-bound sandbox. If you are already a customer, your account representative or customer success manager provides access. Covered in this video: Step 1: receive your invitation email and find the secure activation link Step 2: activate your account Step 3: set a password that meets the criteria Step 4: configure multi-factor authentication with a security question and an authenticator app Step 5: reach your environment from the access portal or a custom link Activation links expire after a limited time. If yours has lapsed, contact your administrator or support@h2o.ai for a new one. LINKS H2O.ai University: https://h2o.ai/university Documentation: https://docs.h2o.ai Request access or a demo: https://h2o.ai/demo Support: support@h2o.ai ABOUT H2O.ai H2O.ai builds the platform enterprises use to develop, deploy, and operate AI on their own private data, across predictive machine learning and generative AI. #Okta #EnterpriseAI #H2Oai