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Voice AI: Beyond Transcription with Granola, CoLoop & EdgeTier

AssemblyAI16 June 2026Watch on YouTube

Part of series

Ep. 1 · Voice AI in de Praktijk

Experts en engineers bespreken hoe je robuuste voice AI-pipelines en agenten bouwt die verder gaan dan eenvoudige transcriptie.

View the series

Description

At Granola’s London office, we hosted a live panel on how voice AI is moving beyond transcription into structured outputs, insights, and action. Joined by Jonathan from Granola, Adrien from CoLoop, Shane from EdgeTier, and moderated by Ryan from AssemblyAI, we dug into the full voice AI pipeline: transcription quality, diarization, post-call vs. real-time tradeoffs, multilingual support, noisy audio, evaluation, and what it takes to turn raw conversations into useful product experiences. The conversation covered what actually matters when building with voice today—and what still needs to get better. ▬▬▬▬▬▬▬▬▬▬▬▬ CONNECT ▬▬▬▬▬▬▬▬▬▬▬▬ 🖥️ Website: https://www.assemblyai.com 🐦 Twitter: https://twitter.com/AssemblyAI 🦾 Discord: https://discord.gg/Cd8MyVJAXd ▶️ Subscribe: https://www.youtube.com/c/AssemblyAI?sub_confirmation=1 🔥 We're hiring! Check our open roles: https://www.assemblyai.com/careers ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ #MachineLearning #DeepLearning #VoiceAI #VoiceAgents #AIAgents #LLM #SpeechToText #AssemblyAI #ConversationalAI

What you'll learn

  • Voice AI extends beyond transcription to transform conversation data into actionable insights and structured outputs.
  • Diarization and transcription quality are critical components of a complete voice AI pipeline in production environments.
  • Real-time processing and post-call analysis involve different technical tradeoffs depending on the use case.

Frequently asked questions

What is the difference between post-call and real-time processing in voice AI?
Post-call processing analyzes conversations after completion for higher accuracy, while real-time processing happens during the call but requires lower latency. The choice depends on the specific application and requirements.
How does diarization contribute to the value of voice AI?
Diarization identifies who is speaking in a conversation, which is essential for structuring conversation data and generating insights per participant.
What challenges do voice AI systems face with multilingual support and noisy audio?
The panel discussed how voice AI must handle multiple languages and noisy audio environments, aspects critical for real-world product implementations.

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