# Agentforce AI Specialist Program
Complete technical training combining AI knowledge and practical skills on the Salesforce Platform.
## Program Details
- Duration: 3 weeks | 6 Sessions | 8 hours per week
- Format: Classroom based
- Location: Amsterdam, The Netherlands
- Language: English
- Start Date: Mid January 2027 (exact date to be confirmed)
## Curriculum
### AI & Cloud Foundation
- Gain a strong foundation of AI knowledge and tools available
- Learn AI theory, covering topics such as LLMs, ML, AI ethics, and applications of AI
- Learn how AI chatbots and AI agents work using open libraries
- Understand core concepts of cloud computing, object-oriented programming, and automation
### Salesforce Platform & Agentforce
- Implement AI & Cloud Foundations knowledge in a hands-on, practical setting using Agentforce
- Build Flows, use Prompt Builder and Agent Builder to build and deploy Sales Cloud and Service Cloud Agents
- Dive into core concepts of Salesforce Agentforce Architecture and the Einstein Trust Layer
- Implement Data Cloud and discover how RAG can extend Agentforce's capabilities
## Included Benefits
- 24 hours of in-person training with multiple expert trainers and guided coursework
- Access to Circle platform with personalized Trailmixes, exercises, and class materials
- Business and technical knowledge sessions designed to deploy AI agents
- Exam voucher for Salesforce Agentforce Specialist certification
## Requirements
- Interest in technology, AI, consulting, or business analysis
- Experience in Salesforce
- Salesforce Experience is MANDATORY: either 1+ year of working experience in Salesforce OR Platform Administration and Platform App Builder Salesforce Certifications
- Programming skills are not required, nor are they taught as part of this program
- No previous AI experience required