Forward Deployed Engineer, Applied AI, Google Cloud

# Forward Deployed Engineer, Applied AI, Google Cloud

As a Forward Deployed Engineer (FDE) in Applied AI, you are the "Agent Engineer" and the primary driver for customers' most critical AI initiatives. You take initial conversational prototypes and transform them into production-ready solutions, owning the engineering life-cycle, including the transition from "Art of the Possible" to real-world business value and scalable, secure AI systems.

In this role, you will focus on leading technical delivery for Conversational AI pilots and establishing the first Customer User Journeys (CUJs) for the largest customers at their sites. You will require an understanding of software engineering, machine learning operations, and cloud infrastructure.

## Responsibilities

• Serve as the lead developer for complex Conversational AI and Customer Experience (CX) applications, transitioning from rapid prototypes to production-grade agentic workflows (e.g., multi-agent systems, MCP servers) that drive Return on Investment (ROI).
• Architect and code conversational flows that are optimized for the "connective tissue" between Google's Conversational AI products and customers' live infrastructure, including APIs, legacy data silos, and security perimeters.
• Build high-performance evaluation pipelines and observability frameworks to optimize agentic workloads, focusing on reasoning loops, tool selection, and reducing latency while maintaining production-grade security and networking.
• Identify repeatable field patterns and technical "friction points" in Google's AAI stack, converting them into reusable modules or product feature requests for Engineering teams.
• Collaborate with customer engineering teams to instill Google-grade development best practices, ensuring long-term project success and high end-user adoption.