# Data Scientist – GenAI Chatbot
Join ING Bank's Chatbot team as a Data Scientist focused on Generative AI. You'll work with cutting-edge AI technologies to transform customer interactions through innovative chatbot solutions.
## Roles and Responsibilities
- Dive deep into data and journeys end-to-end (chat, search, call and others)
- Analyse data, transcripts, and external reports to uncover key insights and opportunities
- Transform insights into action by crafting detailed proposals with measurable paths to objectives
- Refine development ideas and collaborate closely with engineers to bring improvements to life
- Work with business stakeholders to refine and enhance new features, ensuring real value delivery
## Requirements
- Ambitious student of a related Master or Bachelor study: Econometrics, Statistics, Mathematics, Artificial Intelligence, Data Science or related field
- Passionate about providing customers and employees the highest standard of solutions
- Love challenging the status quo and proposing creative solutions
- Strong self-reflection and commitment to continuous improvement
- Fluent in English
- Must be enrolled at a Dutch university (or EU-university for EU passport holders) during internship
## Benefits
- Internship allowance of €700 based on 36 hours work week
- Work laptop provided
- Hybrid working arrangement (home and office)
- Personal growth and challenging work with endless possibilities
- Informal, innovative working environment