Salesforce Headless 360 Super Demo: API-First, MCP-Native Agentic Experiences

Wat je leert

• Headless 360 stelt developers in staat om API-first agentic experiences te bouwen zonder handmatig data uit meerdere bronnen te stitchen
• AI-agents van Agentforce integreren CRM, Data 360, Tableau en MuleSoft in één gestructureerde, agent-ready ervaring via MCP-native interfaces
• Dezelfde agentic experience kan zonder ombouing worden gedeployd op React, Slack, ChatGPT en Microsoft Teams met behulp van HXL
• MCP-tools definiëren een data contract waarmee Agentforce-agents kunnen groeien en partner accountdata kan worden opgelost via Informatica

Veelgestelde vragen

Onderwerpen

Beschrijving van het kanaal

See how Salesforce Headless 360 enables developers to build API-first, MCP-native agentic experiences — without hand-stitching data from five different sources. This Headless 360 demo follows a developer who assembles loyalty data, churn signals, live inventory, and partner context into a single governed, agent-ready answer, then deploys it across every surface their team works in. In this video, you'll learn how to: Use Headless 360 to unify CRM, Data 360, Tableau, and MuleSoft into one structured, agent-ready experience Ground Agentforce in your Salesforce org and define a data contract using MCP tools Resolve and master partner account data with Informatica and surface it through Data 360 MCP Build and test an Agentforce agent that returns a structured readiness response with a recommended next step Deploy the same agentic experience across React, Slack, ChatGPT, and Microsoft Teams — without rebuilding TIMESTAMPS 0:00 - Introduction to Headless 360 and the event readiness challenge 0:40 - The data problem: CRM, Data 360, Tableau, MuleSoft, and ERP 1:30 - Live demo: React app with Agentforce event readiness card 2:15 - The old way: hand-stitching context across systems 3:00 - Building with Headless 360: API-first, MCP-native approach 3:45 - Grounding in Salesforce MCP and defining the data contract 4:20 - Resolving partner data with Informatica and Data 360 MCP 5:00 - Adding Tableau insights and MuleSoft actions to the agent 5:45 - Assembling and testing the Agentforce agent 6:30 - Rendering the response with HXL across surfaces 7:15 - Deploying the same card in Slack, ChatGPT, and Teams RESOURCES & LINKS Explore Headless 360: salesforce.com/headless Learn more about Agentforce MCP Support: salesforce.com/agentforce/mcp-support How Agentforce Works: salesforce.com/agentforce/how-it-works/video Subscribe to Salesforce: bit.ly/SalesforceSubscribe #Headless360 #AgentforceDemo #MCPNative #AgenticAI #HeadlessArchitecture #Headless360 #SalesforceHeadless #SalesforceHeadless360 --------- Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.