# Associate Agent
As an Associate Agent, you will work virtually from your home office reviewing identity documents and real-time images, assessing authenticity and accurately entering data into our systems. You work according to various service level agreements (SLAs) with strict timeframes.
## Responsibilities:
- Review identity documents for administrative and legal accuracy
- Assess the quality of images captured by customers
- Determine whether documents are genuine or fraudulent
- Verify the accuracy of information already entered in the system
- Extract document data and enter it into the system
- Classify document types
- Identify key security features of documents
## Requirements:
- Strong IT literacy
- Strong accurate typing skills
- Ability to work towards targets and performance metrics
- Comfort with regular procedure adjustments
- Clean criminal record (DBS check) and clean credit history
- Authorized to work in the Netherlands
- Three references (employer or academic)
- Collaborative, detail-oriented, continuous learner, effective communicator
- Strongly focused with exceptional attention to detail
- Calm and composed under pressure
- Reliable and highly conscientious
## Preferred Qualifications:
- Previous office experience in administration or data entry
- Understanding of GDPR
- Criminology background
- Working knowledge of the KYC industry
## Work Schedule:
- Dependent on shift roster
- Availability for some weekends, evenings and holidays required
- 8-hour shift rotations; flexibility across early, afternoon and late shifts essential