# Associate Agent
As an Associate Agent, you work virtually from your home office and review Proof of Identity (POI) documentation and real-time images. You assess the legitimacy of documents, accurately input data into our systems and work under strict Service Level Agreements (SLAs) with tight deadlines.
## Key Responsibilities
- Review identity documents for administrative and legal accuracy
- Quality assess images captured by customers
- Assess whether documents are authentic or forged
- Verify accuracy of data in the system
- Extract document data and input into the system
- Classify document types
- Identify key security features of documents
## Required Skills and Qualifications
- Strong IT literacy
- Strong and accurate typing skills
- Ability to work towards targets and performance metrics
- Comfortable with adjustments to frequent procedure updates
- Clean criminal record (DBS check) and clean credit history
- Authorized to work in the Netherlands
- Three references (work or academic)
- Collaborative, detail-oriented person
- Continuous learner who values new challenges
- Effective communicator
- Strongly focused with exceptional attention to detail
- Calm and composed under pressure
- Committed to ongoing personal and professional development
- Punctual, reliable and highly conscientious
## Desired Skills and Experience
- Previous office experience in administration or data entry
- Knowledge of GDPR
- Criminology background
- Working knowledge of the KYC industry
## Work Schedule
- Dependent on work schedule
- Some weekend, evening and public holiday availability required
- 8-hour rotating shifts; flexibility in early, afternoon and late shifts essential