Afstudeerstage Customer Engagement | AI Adoption & Value Engineering in Dynamics 365 CRM

Graduation assignment at Avanade focused on researching the functional application of AI in Dynamics 365 CE. You investigate how AI (Copilot, generative AI, predictions, smart suggestions) can make work processes smarter, more efficient and more valuable. Focus on topics such as data readiness, user experience and process embedding, adoption and change management. You determine your own research focus and approach. You work on real-world challenges, receive guidance from experienced consultants and have opportunities for training and certification within the Microsoft Dynamics ecosystem.